400- Retrieving Child Information Using the Claim Research Report

Jan 18, 2019

The Claim Research Report offers dual functionality to its users. Not only will the report retrieve claim lists based on the user-defined criteria, but also offers the capability to view detailed child information. This report can be used as an alternative to the Child Lookup Report.

Here are the steps:
1. Navigate to the Report via Reports > Claiming > Claim Research
2. Enter search criteria. For a specific child, be sure to enter their Name, CIN, or NYEIS ID, then click 'Search'.
3. Upon retrieval, locate the 'Child' column - second from the left - and click the child's name to view their details.






Please contact the PCG Customer Service Center at (866) 315-3747 with any additional questions.