Dec 06, 2024
The Bureau of Early
Intervention (BEI) has received multiple communications from municipalities and
providers regarding the billing edits in the EI-Hub and the related claims
rejections. BEI has met with Public Consulting Group (PCG) and determined that the
following billing error will be temporarily turned off:
- F21 Rejection Error Description: ‘Rendering provider NPI is associated with multiple individuals.’
This rejection occurs when a rendering provider has multiple
therapist records in the system. As a result, the NPI number appears more than
once, causing a billing error. Further guidance on managing duplicate therapist
records will be provided.
Please resubmit all previously rejected claims associated
with the F21 Rejection code.
Article ID: 33, Created: 7/9/2026 at 11:48 AM, Modified: 7/9/2026 at 11:48 AM