Nov 18, 2024
New York State
Department of Health
New York Early Intervention System (NYEIS) Electronic Mailing List
Ensuring Continuity of Care for Children Enrolled in the Early Intervention Program
Dear Colleague:
The New York State Department of Health, Bureau of
Early Intervention (BEI) is working in partnership with stakeholders to
identify and address their concerns within the EI-Hub. We are committed to
making system updates to better serve the needs of our municipal and provider
community.
Based on this feedback, we understand that one of the most pressing concerns expressed by our municipal and provider partners is addressing continuity of care for children and families enrolled in the Early Intervention Program (EIP). While data entry into the EI-Hub should not stop or delay services to children or families, we acknowledge that current EI-Hub functionality is causing a lot of uncertainty for providers, municipalities, and families.
One of the critical areas in the EI-Hub that has caused concerns for providers is related to Individualized Family Service Plans (IFSP). Currently, there is a functional limitation in the EI-Hub that is not allowing service authorizations to be entered as needed, to reflect the true service start date.
Examples of this issue include:
- When a provider has been delivering services and the authorization expires without a new authorization being in place, but services were authorized to continue. Providers have historically continued to provide the service to ensure continuity of care to the child prior to the service authorization being data entered back into the system.
- When a case has closed as a result of child information migrating from NYEIS to the EI-Hub and requires that the Early Intervention Official reopen the case and extend services. This has been reported as an issue for cases in which eligibility for the Committee on Preschool Special Education has been established.
Therefore, BEI and PCG are working to modify EI-Hub business rules to address issues with the IFSP data entry in the EI-Hub that is not allowing service authorizations to be entered as needed. This improvement will ensure that children can continue to receive Early Intervention services and that providers who continue to deliver services can successfully receive a service authorization to bill and get paid for services, once the IFSP and service authorization is entered into the EI-Hub and approved by the Early Intervention Official. This modification is currently being finalized, with the goal of making it available within the week.
Thank you for your ongoing commitment to the Program and to the children and families you serve.
Sincerely,
Raymond L. Pierce
Director, Bureau of Early Intervention
Please do not reply
to this e-mail announcement.
Thank You.
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