518- NYEIS Will Be Taken Offline today at 5:00pm

Oct 04, 2024

The NYEIS system will be taken offline today at 5:00pm to facilitate the transition to the EIHub.
The EI-Hub is scheduled to launch on October 15, 2024. A listserv notification will be sent
once the system is available to end-users. Multiple resources are available on the Learning
Management System to support users during the transition, including comprehensive training
materials for working within the new system. Please refer to the Transition Resource List for
guidance during this transition period.

NYEIS will be restored in a read-only format starting October 8th. While users will not be able
to enter new data into the system, they will have access to view data and view/download
attachments as needed. NYEIS will remain accessible in read-only format until it is
decommissioned on December 27, 2024.

Thank you for your cooperation as we work to ensure a smooth transition to EI-Hub. For
questions, please contact the PCG Call Center at 866-315-3747 or email at
NYEITraining@pcgus.com. The PCG Call Center will be available Monday through Friday, from
7:00 AM to 7:00 PM, to assist with any questions.