560-Medicaid Denial Code Update – CO-200 & CO-31 effective 03/16/2026

 Mar 20, 2026

New York State Department of Health
 New York Early Intervention System (NYEIS) Electronic Mailing List
 
 Medicaid Denial Code Update – CO-200 & CO-31 effective 03/16/2026


Dear Colleague:

Medicaid has reinstated denial code for Eligibility CO-200 in eMedNY. Effective immediately, denial code CO-200 will once again follow the original eligibility determination process previously used by Medicaid. 

Under this process, claims that are pending or denied by Medicaid with CO-200 will automatically move to Escrow in the EI-Hub Billing module while the child’s Medicaid eligibility is being determined. If the child is later confirmed eligible, the claim will be captured through the standard EI-Hub Medicaid sweep process. CO-200 denials do not require provider action while eligibility determination is pending

CO-31 denials must be handled differently and require action in the Workable Claims queue in the EI-Hub Billing module. This denial now indicates that the child’s CIN number billed to Medicaid does not match the CIN number on file with eMedNY. Providers should review and work with the county and/or service coordinator to correct the CIN information and rebill the claim from the Workable Claims queue, as appropriate. 

If you need further information regarding the EI-Hub, please contact the PCG Call Center at (866) 315-3747 or submit a request for help desk support via Web-to-Case, accessible under the 'Help' section (blue menu bar) in the EI-Hub or on the Learning Management System (LMS) under ‘Quick Links’. The Call Center is available Monday to Friday, 7:00am to 7:00pm.  

Please do not reply to this e-mail announcement.

Thank you.


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