497- As a provider for NYS EI, how do I create roles in the EI-Hub?

Jun 05, 2024

The EI-Hub has two User Account types: 'User' and 'Role Administrator.' Account Type differs from a User Role as it determines whether an individual has administrative rights to edit other users' access to the EI-Hub modules. A user role defines which module(s) an individual can access within the EI-Hub and what information they can view and/or edit within each module. Individuals with a Role Administrator account typehave administrative rights and are responsible for setting up and maintaining all their entity's user role accounts. This assignment is typically held by an individual(s) in administrative leadership for a county/agency or by an independent provider.

The type of Role Administrator assignment determines which user role types the Role Administrator can configure.

Types of Role Administrators in the EI-Hub:

The table below outlines which user roles each type of Role Administrator can configure. Remember that the EI-Hub is located behind the Health Commerce System (HCS), and accessing it requires a valid HCS account. Individuals will need to follow the standard practice of obtaining an HCS account. For more information, please reference the instructions available on the Learning Management System (LMS).

The following links will provide more detailed information on roles. Please remember to log into LMS before accessing these links.