496- What are Dashboards & Alerts?

Jun 05, 2024

Dashboards offer a quick 'at-a-glance' view of child information and relevant alerts about a child's record. Similar to the work queues and inboxes utilized in NYEIS, information from the dashboards will inform system users what tasks need to be completed daily. Dashboards are located on the Home page when logging into the Case Management component of the EI-Hub. All users will have dashboards; however, alerts received will vary based on a user’s role. There are two types of dashboards available to users within Case Management:

'Informational Dashboards' track information based on specific timelines defined by the Early Intervention Program (EIP). Information Dashboards do not provide actionable alerts and are present for information/record-keeping purposes. These dashboards are equivalent to the tasks and work queues in NYEIS.

'Alert Dashboards' notify system users of workflow changes and if an action is required on a child's record. An 'Edit' or 'Edit Child' button will appear, allowing users to navigate to a child's record from the dashboard.


For a full description on all DashBoard & Alerts.