Background:
PCG has found that there has been an increase in ongoing rejections from Medicaid due to providers utilizing invalid or expired ICD-10 codes.
What Providers Need to Know:
Medicaid requires an active, full ICD10 code be utilized in the submission of claims
Adding diagnosis to the 2nd field in NYEIS, leaving primary field blank
PCG will be reaching out to providers via phone and email who have rejections reported by Medicaid to fix claims in the system advising the root cause. It is imperative that appropriate ICD10 codes be entered when the services are initially billed to avoid recurrent Medicaid rejections.
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